Ordering Information
Ordering
How can I place my order?
You can place your order online, over the phone, fax, or email. If you have questions about ordering online, please call our customer service staff and they will assist you.
Phone: 1.800.477.3385
Fax: 888.511.7891
Email: orders@stirrupsclothing.com
What forms of payment do you accept?
Depending on your account, your payment method will apply online.
We accept the following forms of payment:
Visa, MasterCard & American Express
What if an item I ordered is not available?
Stirrups Clothing Company makes every effort to keep adequate stock of items listed on our site, but sometimes we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail or phone. Any changes will be reflected in your order total as well as your shipping confirmation. We will back order any items that are not available and ship separately with free shipping.
Can I modify or cancel my order?
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, you will need to notify us within 2 hours of any order adjustments.
Returns & Exchanges
What is your return policy?
Our goal is 100% customer satisfaction. Returns are accepted within 30 days from the shipped date. Each returned item must have a return authorization number. To obtain a return authorization number, please contact customer service at 800-477-3385.
If you have further questions please contact us.
Returns should be sent to:
Stirrups Clothing Company
100 Foothills Parkway
Suite 203-C
Marble Hill, GA 30148
What about Closeout or Sale Items?
Sales of closeout items are final. Closeouts can not be returned for exchange, credit, or refunds.
Customer Service:
Contact Customer Service
9:00 AM – 5:00 PM (EST) Monday-Friday
By Email: orders@stirrupsclothing.com
By Phone: 800-477-3385
By Fax: 888-511-7891